About us · The Pinnacle Team at RE/MAX Edge

About The Pinnacle Team at RE/MAX Edge

At The Pinnacle Team, we help people sell and buy homes across Staten Island, Brooklyn and New Jersey. Our team was founded by Simon Umanoff and Frank Bergen, two professionals passionate about guiding clients through the complexities of buying and selling homes.

Simon Umanoff and Frank Bergen working at the conference table in the Pinnacle Team office on Willowbrook Road

RE/MAX 100% Club awards for 2025 on the office shelf, one for The Pinnacle Team, one for Frank Bergen and one for Simon Umanoff — The office on Willowbrook Road, and the RE/MAX 100% Club awards for 2025.

Simon has lived in Staten Island for over 20 years, brings a strong background in sales and marketing, ensuring that every home we list is marketed effectively and sold quickly. Frank was born and raised in Brooklyn and knows its market first hand. Together, we are backed by the powerhouse of RE/MAX Edge, offering our clients access to extensive resources and support.

Our mission is simple: to be the best realtors in Staten Island and Brooklyn, providing personalized service every step of the way. We value integrity, care, and quality, and we believe that what sets us apart is our hands-on approach. From listing and marketing your home to handling inspections, negotiations, and even finding off-market deals, we are with you for the entire transaction, ensuring nothing is overlooked.

Since we started, we’ve faced unique challenges, like selling a home that completely flooded while under contract, or getting a FSBO 100k more than they were offered, we excel at finding creative solutions to get exceptional results. Whether you’re buying your first home, moving into a larger space, or selling a property, we offer fully customized service because we know every client’s situation is different.

Frank and Simon's local expertise gives us a unique advantage. We know the ins and outs of both Brooklyn and Staten Island from a residential perspective. This allows us to provide our clients with accurate information and unmatched insight to help them make informed decisions. If you are weighing a move, you can find out what your home is worth or browse the neighborhoods we work.

At The Pinnacle Team, real estate is more than just a business. It’s about helping people through one of the most important transactions of their lives. We build trust with our clients through our knowledge, dedication, and commitment to long-term relationships. We stay in touch long after the deal is done because we truly care about your real estate journey.

Who we are

Team: The Pinnacle Team at RE/MAX Edge, a residential real estate team on Staten Island
Founders: Frank Bergen, Licensed Real Estate Associate Broker, and Simon Umanoff, Licensed Real Estate Salesperson
Also on the team: Nicole Cronin, Licensed Real Estate Salesperson
Brokerage: RE/MAX Edge, 651 Willowbrook Rd, Staten Island, NY 10314
Where we work: Staten Island first, then Brooklyn. New Jersey through RE/MAX Select, with Frank Bergen only.
2025 results: #3 team in Staten Island by sales volume, $18.5M across 21 transaction sides (RealTrends Verified, 2025 sales data)
Call the office: 718-490-0393

RE/MAX Edge · 651 Willowbrook Rd, Staten Island, NY 10314 · 718-612-3088

The team

Simon Umanoff

Co-Founder and Licensed Real Estate Salesperson, The Pinnacle Team at RE/MAX Edge

Simon Umanoff’s journey into real estate began when he faced challenges while searching for a home himself. Despite the difficulties, he found that he enjoyed the experience and discovered a passion for helping others navigate the real estate process. With over 20 years of experience living in Staten Island, Simon offers a unique perspective on the local market, knowing the ins and outs of the island, from the ferry timetable to the best places to eat.

Frank Bergen

Co-Founder and Licensed Associate Real Estate Broker, The Pinnacle Team at RE/MAX Edge

Frank Bergen has always been passionate about real estate, and since starting his career in 2019, he has built a reputation for navigating one of the most competitive markets in the world, Brooklyn and Staten Island, with professionalism and insight.

Nicole Cronin

Licensed Real Estate Salesperson, The Pinnacle Team at RE/MAX Edge

Nicole Cronin was born and raised in New York. She started in residential real estate and still represents buyers and sellers across Staten Island, and she has since added commercial sales and leases. Before real estate she spent more than 30 years in the restaurant and bar industry, so when an operator is looking at a space, she has run the kind of business they are trying to open.

Client Testimonials

         Posted on Google  
   
   Rita P 
 
 
 
 Trustindex verifies that the original source of the review is Google. FRANK IS THE BEST!
frank was apart of a very special/hard time in our lives, he sold our childhood home and found a new home for our mom.
answered all our questions, answered every phone call no matter what time of day.
he made sure all our wants/needs were met.
of course, his professional opinion was very much needed at some points.
moving isn’t always smooth sailing but frank was always calm and reassuring.
frank took care of us like we were his family.
  
 
      Posted on Google  
   
   Jessica A 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with real estate in general had been terrifying, but this team (and Frank in particular) supported me and eased all the anxiety I had in making my first home purchase. He had my back and answers to all my questions every step of the way, making this very much easier. I can't thank you enough! Truly🙌 🙌
  
 
      Posted on Google  
   
   Christine F 
 
 
 
 Trustindex verifies that the original source of the review is Google. I just want to thank Frank Bergen for the wonderful job he did in selling my home and finding the perfect home for me. It was very stressful selling my home because both my kids grew up in that home and it was my dad's home first, so there were a lot of memories there. I think I drove Frank crazy with all my anxiety, but he was very patient with me. He answered all my many calls and never made me feel like I was bothering him.  He also found me the perfect home to move into. He knew what I was looking for and found it for me. I knew it was perfect the first moment I saw it. So, thank you Frank for your professionalism, patience and understanding and for finding me my new forever home!
  
 
      Posted on Google  
   
   Kathleen V 
 
 
 
 Trustindex verifies that the original source of the review is Google. Frank did a wonderful job selling my condo. He was very professional yet very  personable and easy to talk to. He understood my needs and took all the anxiety off my shoulders. I barely had to do anything. He did all the work for me, and I got the price I was looking for. I highly recommend him!
  
 
      Posted on Google  
   
   Rosie G 
 
 
 
 Trustindex verifies that the original source of the review is Google. Frank Bergen is the absolute best and made sure to schedule multiple appointments each day till we found the house that was perfect for us. He’s very knowledgeable and lead us in the right direction! We owe it all to him!!
  
 
      Posted on Google  
   
   Giovanna S 
 
 
 
 Trustindex verifies that the original source of the review is Google. My realtor was Mr. Frank Bergen in the Bensonhurst, Brooklyn office. Frank was experienced, knowledgeable about the neighborhood, and always friendly and professional. He helped me sell the house I grew up in, and he understood the feelings of attachment I had to this home. Frank made my experience seamless! He took on much of the responsibility himself so that I didn't need to always be available in Brooklyn. Our sale was fast, fair and easy! I highly recommend Frank Bergen at Remax.
  
 
      Posted on Google  
   
   Michelle Z 
 
 
 
 Trustindex verifies that the original source of the review is Google. We worked with Simon at Pinnacle and we had a great experience. From beginning to end he made selling our first home as seamless as we could hope for. Simon clearly and thoroughly explained every step of the process making sure we felt right with every big decision we had to make. Highly recommend Simon and Team, whether selling or finding your next home.
  
 
      Posted on Google  
   
   Lynn M 
 
 
 
 Trustindex verifies that the original source of the review is Google. I contracted with Frank Berger to sell my home where I resided for twenty-five years. Frank is tireless in seeking out qualified buyers. His experience in the real estate field is clearly evident. He was readily available for calls and questions. Frank was diligent in preparing my home for the market. He did secure a suitable couple as I had no doubt he would. He went beyond expectations by assisting me in finding an apartment. In addition, he and his partner Simon not only did lots of leg work to organize my home for the open houses, they helped me empty it. At the recent closing of the deal, he chauffeured me in the snowy weather. He even agreed to hand off the keys and pick up a bit of stuff I left behind. Frank is an ultimate professional but he is also personable. You won’t go wrong selecting him as your realtor. I reflect on this most recent experience (last week) with no regrets. I am satisfied in full.
  
 
      Posted on Google  
   
   Anthony S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Frank was very professional and attentive. He is very knowledgeable of the market and was able to find the perfect home for my wife and I within our price range. I would also like to add he is very patient. We did not feel rushed into a decision and will definitely recommend him for anyone looking for a quality home at a fair price.
  
 
      Posted on Google  
   
   Sal C 
 
 
 
 Trustindex verifies that the original source of the review is Google. Would recommend Frank to anyone that wants to be treated with respect and is there for you every step of the way no matter how many questions you may have or how long of short the process of buying/selling can be.  Frank makes it seem as seamless as possible either way and stress free. Appreciate you!
  
 
  
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     Verified by Trustindex  Trustindex verified that these reviews were published on The Pinnacle Team at RE/MAX Edge's Google Business Profile. Learn more